Terms & Conditions

Terms & Conditions

Last updated: March 2026

These Terms & Conditions ("Terms") govern your use of the Hey Trader website (https://heytrader.in) and all products, subscriptions, indicators, tools, Telegram alerts and educational content we make available (collectively, the "Service"). By registering, purchasing, or using the Service, you agree to be bound by these Terms.

1. About Hey Trader

Hey Trader is an online software platform that provides access to proprietary TradingView invite-only indicators, algorithm-driven Telegram signal delivery, analytical dashboards, and educational content. We are a technology and content provider only. We do not offer portfolio management, do not hold customer funds, do not execute trades on behalf of customers, and are not registered as an investment advisor with SEBI or any other regulator.

2. Eligibility & Account Usage

You must be at least 18 years of age and legally capable of entering a binding contract in your jurisdiction. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must promptly notify us at support@heytrader.in of any unauthorised access. One account is intended for one individual; sharing credentials is prohibited.

3. Digital Products & Subscriptions

All products offered on the Service are digital in nature and delivered electronically. On successful payment, you receive immediate or activation-based digital access (typically within 4 hours for TradingView invite-only products). Subscriptions renew for the term you selected (monthly, quarterly, semi-annual, annual, or lifetime as applicable). Auto-renewal, where enabled by your chosen payment method, will be clearly indicated at checkout and can be cancelled at any time from your account dashboard.

4. Intellectual Property

All indicators, source code, Pine Script, algorithms, signals, dashboards, marketing copy, logos, images and content on the Service are the exclusive intellectual property of Hey Trader and are protected by applicable copyright, trademark and other laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to use the Service for personal, non-commercial trading and educational purposes only. You may NOT copy, redistribute, resell, sublicense, decompile, publish, share access, or reverse-engineer any component of the Service.

5. Prohibited Activities

You agree NOT to: (a) share your invite-only TradingView access with any other person or TradingView username; (b) redistribute or resell any signals, screenshots, or indicator outputs commercially; (c) reverse-engineer or attempt to derive the underlying algorithms; (d) misuse our servers, API, or Telegram bot; (e) use the Service to violate any applicable law, including Indian securities, tax, and anti-money-laundering laws; (f) misrepresent your identity or the nature of your usage; (g) attempt to bypass payment, authentication, or entitlement checks.

6. Payments

All payments are processed by Razorpay Software Private Limited ("Razorpay"). By making a purchase you agree to Razorpay's own terms and privacy policy in addition to ours. Prices are stated in Indian Rupees (INR) unless otherwise indicated. All applicable taxes will be added at checkout. Card, UPI, netbanking, and wallet methods supported by Razorpay are accepted. We do not store your full card or banking credentials on our servers.

7. No Investment Advice — No Guarantee

The Service is provided strictly for educational, analytical and informational purposes. Nothing on the Service constitutes investment advice, financial advice, tax advice, or a recommendation to buy, sell, or hold any security, derivative, commodity, currency, cryptocurrency, or other financial instrument. We do not guarantee any profit, return, win-rate, or outcome. Past performance shown anywhere on the Service (including performance dashboards) is historical and does NOT guarantee future results. All trading decisions are yours alone. See our Disclaimer & Risk Disclosure for details.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Hey Trader, its founders, employees, contractors, affiliates and partners shall NOT be liable for any direct, indirect, incidental, special, consequential, exemplary or punitive damages — including but not limited to trading losses, missed opportunities, loss of profits, loss of data, or business interruption — arising from or related to your use of, or inability to use, the Service. Our aggregate liability for any claim shall not exceed the amount you paid to us for the specific product or subscription in the 12 months preceding the claim.

9. Termination

We may suspend or terminate your account and access to the Service at any time, without prior notice, for any breach of these Terms, for suspected fraud, chargeback abuse, or in response to a lawful request from an authority. Terminated accounts for cause are NOT eligible for refund. On termination, all licences granted to you under these Terms cease immediately.

10. Changes to the Terms

We may update these Terms from time to time to reflect changes in the Service, applicable law, or our business practices. Material changes will be communicated via email or via a notice on the website. Continued use of the Service after such changes constitutes acceptance of the updated Terms.

11. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict-of-law principles. The courts of Hyderabad, Telangana, India shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, subject to the dispute-resolution clause below.

12. Dispute Resolution

Before initiating any legal proceeding, you agree to first contact us in good faith at support@heytrader.in and attempt to resolve the matter amicably within 30 days. If unresolved, any dispute shall be finally settled by arbitration by a sole arbitrator appointed mutually, in accordance with the Arbitration and Conciliation Act, 1996 (India). The seat and venue of arbitration shall be Hyderabad. The language of arbitration shall be English.

13. Contact

For any questions about these Terms, please contact us at support@heytrader.in or via the /contact page.

Questions about this policy? Email support@heytrader.in or WhatsApp +918125372905.